Privacy & Security

Roullete Privacy Policy — Your Data is Completely Safe

Your privacy is our top priority at Roullete. On this page, we clearly outline what information we collect, why we collect it, how it is kept secure, and what rights you have.

Last Updated: January 2026
Security at a Glance
256-Bit SSL Encryption
Never Sold to Third Parties
Right to Erasure
Encrypted Data Storage
Section 01

Introduction

Roullete is a trusted online betting platform in Bangladesh. We believe your privacy is a fundamental right — not a privilege. That's why Roullete's privacy policy is built on complete transparency, so you always know exactly what happens with your data.

This privacy policy applies to Roullete's website and all associated services. By creating an account or using our services, you are considered to have accepted this privacy policy. If you disagree with any part of this policy, please refrain from using Roullete's services.

This policy explains what data we collect and why, how we use it, how long we keep it, and what control you have over it. We've written this in plain, straightforward language rather than complex legal jargon, because keeping you informed is our goal.

Our Commitment: Roullete never sells your personal data to third parties. Your information is used solely to provide you with a better experience.
Section 02

Data We Collect

Roullete collects information from you in two ways — directly through what you provide, and automatically through your use of the platform. Full details are outlined below.

Data Type Example How We Collect It
Identity Information Name, date of birth, nationality Registration Form
Communication Email, mobile number, address Registration Form
Identity Verification (KYC) NID/Passport copy, selfie KYC Process
Financial Information BKash/Nagad number, transaction history Deposit/Withdrawal
Betting Activity Betting History & Win/Loss Records Automatically
Device & Technology IP address, browser, operating system Automatically
Usage Patterns Page visits, clicks, session duration Cookies & Logs

When you contact our support team, we keep a record of that interaction so we can serve you better in the future. This information is never used against you.

Sensitive Information: Roullete does not — and will never — collect information about your religion, political views, ethnic background, or health.
Section 03

Purpose

Roullete uses your information only for specific, legitimate purposes. Below is a detailed breakdown of what data is used and why:

  • Account Management: Your identity information is used for registration, login, and KYC verification.
  • Transaction Processing: Financial information is used to process deposits and withdrawals securely.
  • Fraud Prevention: IP and device data are analyzed to detect suspicious activity and prevent money laundering.
  • Service Improvement: We analyze how you use the platform in order to continually improve your experience.
  • Customer Support: Your contact information is used to address your questions and resolve any issues you may have.
  • Bonuses & Promotions: Your betting history and preferences are analyzed to send you offers that are relevant to you.
  • Legal Obligations: Information required to meet regulatory compliance is retained accordingly.
  • Responsible Gaming: Activity data is used to detect signs of excessive betting and send timely alerts.

Roullete never uses your data beyond the purposes stated above. If we ever need to use it for a new purpose, you will be informed beforehand and your consent will be obtained where required.

Section 04

Data Sharing & Disclosure

Roullete never sells your personal data. However, information may be shared with specific parties in the limited circumstances outlined below:

Payment Providers

Necessary information is shared with payment gateways such as bKash, Nagad, and banks to process transactions. These parties operate under their own privacy policies.

Regulatory Authorities

Certain information may be shared to meet legal obligations, comply with court orders, or assist with government investigations.

Technology Service Providers

Server hosting, analytics, and cybersecurity service providers may access data to the extent necessary — all are bound by strict confidentiality agreements.

Fraud Prevention

If fraud or money laundering is suspected, relevant information may be reported to the appropriate authorities. This forms part of our legal obligations.

Important: Outside of the cases mentioned above, Roullete will not share your data with any third party without your consent. In the event of a company acquisition or merger, you will be notified in advance.
Section 05

Data Protection

Roullete follows the highest industry standards to protect your data. Our security is structured across multiple layers, so if one layer is compromised, the others continue to provide protection.

256-Bit SSL
All Traffic Encrypted
2FA Protection
Two-Factor Authentication
24/7 Monitoring
Real-Time Monitoring
Encrypted DB
Encrypted Storage

Our servers undergo regular security audits. Third-party security experts routinely test our systems for vulnerabilities. In the event of a data breach, you and the relevant authorities will be notified within 72 hours.

To keep your account secure, Roullete recommends: use a strong password (at least 8 characters, including numbers and symbols), enable two-factor authentication, and never share your password with anyone.

Section 06

Cookies Policy

Roullete's website uses cookies — small text files stored in your browser. They help improve your experience and keep the platform running smoothly.

Cookie Type Purpose Duration
Essential Login sessions, security, core functionality Until End of Session
Functionality Remembering language preferences and UI settings 1 Year
Analytical Usage pattern analysis, page performance 2 Years
Security Fraud detection, prevention of multiple accounts 6 Months

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may prevent certain key features of Roullete from functioning properly.

Section 07

Your Rights

Roullete respects your control over your data. A full breakdown of your rights is provided below:

Right to Access
You have the right to know what information Roullete holds about you. Contact us at any time to request a copy of your data.
Right to Rectification
If any of your information is incorrect, you can request a correction. Roullete will make the necessary changes within 7 business days.
Right to Erasure
After closing your account, you may request deletion of your personal data. However, certain information may need to be retained for a specified period due to legal obligations.
Right to Restrict Processing
In certain circumstances, you may request that we restrict the use of your data — for example, while the accuracy of that data is in dispute.
Right to Data Portability
You can request a copy of your data in a structured format (CSV or JSON) so you can use it elsewhere if needed.
Right to Object
You may object to the use of your data for marketing communications or profiling. Once you raise an objection, your data will no longer be used for that purpose.
To exercise any of the rights listed above, please email us at: support@roullete.ws — We will respond within 30 days.
Section 08

Child Protection

Roullete is strictly for users aged 18 and above. We do not knowingly collect data from or allow account registration by anyone under 18. Age is verified at the point of registration, and KYC documents may be requested in cases of doubt.

For Parents: If you find out that your child under 18 has created an account on Roullete, please support@roullete.wscontact us and we will immediately deactivate the account and erase all associated data.
Section 09

Policy Updates

Roullete may update this privacy policy when needed — such as when new services are introduced, regulations change, or our processes improve. We'll notify you by email and post a notice on the website before any significant changes take effect.

Continuing to use Roullete after any changes means you accept the updated policy. We recommend checking this page regularly. The "Last Updated" date at the top of the page will always show when changes were last made.

Section 10

Contact

For any questions, complaints, or requests regarding this privacy policy, contact Roullete through the following:

Email
support@roullete.ws
Live Chat
24/7 Support Available
Response Time
Up to 30 Days
Why Roullete is Trusted

The Core Pillars of Privacy Protection at Roullete

The 6 core principles Roullete strictly follows to protect your data.

End-to-End Encryption
Every piece of data on Roullete — from registration to payments — is encrypted with 256-bit SSL. This level of encryption is virtually impossible for hackers to break.
Data Is Never Sold
Roullete never sells your personal information to advertisers or third parties. Your data is used solely to improve your experience with our services.
Your Control Over Your Data
You have full control over your personal data on Roullete — you can view, correct, restrict, or delete it entirely at any time.
Regular Security Audits
Third-party cybersecurity experts regularly audit Roullete's systems. Any vulnerabilities identified are addressed as a top priority.
Marketing Opt-Out
You can opt out of promotional emails or SMS from Roullete at any time. We respect your preferences.
Limited Data Retention
Roullete retains data only for as long as necessary. Once an account is closed, data is deleted within a defined timeframe unless retention is required by law.
Step-by-Step Guide

How to Exercise Your Rights

Exercising your privacy rights on Roullete is simple. Just follow the steps below and our team will get back to you promptly.

1
Send Email
Send your request to support@roullete.ws. Use "Privacy Request" as the subject line and clearly state what you would like us to do.
2
Identity Verification
We'll verify your identity to keep your account secure. This is typically done via your registered email or NID details.
3
Request Review
The Roullete team will review your request and process it in accordance with applicable legal requirements.
4
Response
We'll respond to your request within 30 days. If a case is more complex and requires additional time, we'll let you know in advance.
Get Started Safely

Privacy Guaranteed — Join Roullete Today

Roullete's privacy policy is fully transparent and works in your favor. Bet with peace of mind knowing your data is secure — register now and claim your welcome bonus.

Data Encrypted
Never Sold to Third Parties
In Your Control
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